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How to become a Welcome Conversation Volunteer 

Welcome Conversation Volunteer

As long as you’ve got the Welcome Conversation Volunteer accreditation, you’re able to be a Welcome Conversation Volunteer, which is just an additional task on top of the role you are currently doing.

With the Welcome Conversation Volunteer accreditation, you'll help give new volunteers a warm welcome and engage them in a meaningful conversation. You’ll be able to answer any questions they have at the start of their journey, and help make sure Scouts is right for them.

You’ll be a great fit if you:

  • like to meet new people and share experiences

  • want to help give new volunteers a great start in their scouting journey

  • are looking for a different opportunity outside of your team’s tasks

  • are happy to take on extra responsibility

  • have skills in recruitment from either your own background or within Scouts

  • you simply want to try something new and gain some new skills

To become a Welcome Conversation Volunteer you must:

  • hold a full, current role which requires a welcome conversation as part of the volunteer joining journey and criminal record check

  • agree with your District Volunteering Development Team Leader that you’re happy to take on these responsibilities  

  • complete the learning for a welcome conversation volunteer accreditation and have this recorded on your record on the membership system

  If your only role is a trustee, or you don’t have a criminal record check, you won’t be able to get the accreditation. 

The Welcome Conversation Volunteer accreditation is provided at the discretion of your District Lead Volunteer or District Volunteering Development Team Leader. 

If you’d like to become a Welcome Conversation Volunteer speak to your District Volunteering Development Team Leader or District Lead Volunteer about the opportunity. They will be able to give you the accreditation if you meet the criteria and have completed the relevant learning

Welcome Conversation Volunteer Accreditation
Purpose:  Our Welcome Conversation Volunteers give new volunteers a warm welcome, engaging them in a meaningful conversation. They’ll answer any questions they have at the start of their Scouts’ journey, making sure Scouts is right for them. 

Who can have this accreditation: 

These tasks can be done by all Lead Volunteers and Team Leaders as default (except Section Team Leaders and Team Leaders of a sub-team). However, they can be shared as an accreditation with any full member (except anyone whose only role is Trustee, and any roles that do not have a criminal record check). 

What learning do they need: 

Welcome Conversation learning (This will be available on scouts.org.uk when ready)

Who can give or remove this accreditation: 

  • All Lead Volunteers (except Group Lead Volunteers)

  • All Volunteering Development Team Leaders