Responding to enquiries…
When you receive enquiries its good to acknowledge them as soon as you can.
The key to successful recruitment is to deal with enquiries promptly. If you can, ensure that your initial contact is made within two days of you receiving the enquiry details.
When dealing with volunteer enquiries, phone calls are 100% more effective than emails or text messaging, so whenever possible call the person and confirm your conversation with a follow-up email. at this stage never arrange to meet a person in a place where there is no one else around and don’t go to their home alone or invite then into your home.
If they do not get back to you...
If you do not receive a response to your initial call, follow-up with an email. We suggest that you try to make contact three times. You could draw the enquiry to a close by sending them a final email stating that you have been unsuccessful in making contact with them and if they are still interested in getting involved with scouting to get in touch with you.
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