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Keeping, Developing and Managing Volunteers

This independent learning is aimed at managers
and supporters in scouting.

Objectives - by the end of the unit, participants will be able to:
  • Identify factors that motivate and de-motivate adults in Scouting. 

  • Explain the importance of acknowledging good work carried out in local Scouting, and outline a range of ways to do this, including through local events and the national Scout adult award scheme.

  • Explain how the development of adult volunteers is supported by identifying their needs and encouraging them to complete formal training requirements, learn on the job and try out new skills.

  • Understand how to allocate appropriate tasks to people within local Scouting using the principles of delegation, and monitor the progress of those tasks. 

  • Explain the role of formal and informal reviews in volunteer retention and management.

The total learning time for this resource
is approximately 30 minutes.


Before completing the learning guide, you should watch the Keeping, Developing and Managing Volunteers videos:

                   Click here to watch the video 1


                   Click here to watch the video 2

Learning Guide

The purpose of this learning guide is to build on the information given in the video. As well as providing extra details of some of the models outlined in the video, it also seeks to help you reflect on how to apply them in your Scouting role.



         Click here to download the learning guide